Ancestral Flames is currently available through platforms such as Amazon, Bok2, and their associated resellers (including Amazon Brazil, Americanas, Mercado Livre, Estante Virtual, and others). All official purchase links are listed on this sales page. Be sure to select the appropriate option based on your preference: Kindle eBook, paperback with shipping within Brazil, or international delivery. Scroll up to see the full explanation and organized links to help you choose the right format.

Yes, you can cancel or request a refund, but this must be done directly through the platform where the purchase was made, according to their terms and deadlines. Each site (e.g., Amazon or Bok2) has its own policies and systems, and I don’t have access to process these requests, so please check the details directly on the site where your order was placed.

If you're experiencing issues with payment, shipping, or access to your order, please contact the support team of the platform where you made the purchase. Here are the most common support paths:

• Amazon: Log into your account and go to “My Orders” to request support

• Bok2: Visit their official website and access their support channels

Delivery times vary depending on the platform, shipping method, and your location. Before finalizing your purchase, please review the estimated delivery date provided by the website.

⚠️ Important: I don’t have access to shipping estimates or order tracking. This information is only available through the platform where you purchased the book.

All shipping timelines, tracking, and delivery updates are managed by the platform or reseller where you placed your order. Keep an eye on the estimated timeline provided at checkout and monitor your email (including your spam folder) for updates. If you have any delivery-related questions, please contact the store’s support team directly.

Payment methods vary by platform and by the format you choose (digital or print). Some platforms offer credit card payments, others accept PIX, bank slip (boleto), or app-based payments. Please check the payment options available at checkout on the site you choose as I don’t have control over what each platform offers. If the payment method you need isn't available, I recommend trying a different platform listed on this sales page.

If your question is about the book’s content, active promotions, information listed on this page, or anything related to me directly, feel free to reach out:

📩 info@barbaraprezia.com 🕒 I reply within 72 business hours

If your question is related to the order itself, such as shipping, payment, or refund, you’ll need to contact the store where the purchase was made (Amazon, Bok2, etc.). As these sales are processed through partner platforms, I don’t have access to buyer information or order tracking.

Remember to check your inbox and spam folder, and have your order number handy when contacting the store for faster assistance.

I’m here for anything related to my part, and I’m happy to support you however I can. Let’s transform the world together! 💫